Returns & Exchanges

At Greenhouse, we stand behind the quality of our fresh products. If your order arrives damaged or fails to meet your expectations, we offer a hassle-free resolution within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief description of the issue regarding your food items.

• 2.
  Provide Documentation

  Attach a clear photo of the product and its packaging to help us investigate quality concerns or shipping damage.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.